Under normal circumstances your order will be shipped within 2 days from receipt of payment in full.
Some orders may take a day or two longer than stated because of a product being out of stock at the time of your order.
If an item is “out of stock” you will be notified and you can choose to cancel the order under these circumstances.

We send packages via Australia Post Bags.
Orders cannot be altered or cancelled once goods have been despatched.
Any claim for shortages or damaged stock you must be notify Airbnb Supplies within 48 hours of receiving the goods; claims after this period will be rejected.
Please note we DO NOT accept overseas orders